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Return Policy

We want you to love Gussi as much as we do! Please contact us at customerservice@gussihair.com if there is something we can do to improve your experience, we love your feedback and want to help you reach your smoothest hair dreams!


We offer returns for products that are unused and unopened by mail within 30 days of the shipment date for a full refund.

  • Products must be returned within 30 days
  • We will provide a pre-paid shipping label
  • Returned products are subject to a $8 shipping fee for domestic orders and $30 shipping fee for international orders, which will be automatically deducted from your refund
  • Refunds will be credited to the original form of payment
  • We only accept returns for products purchased directly on gussihair.com
  • To start your return, email customerservice@gussihair.com with your order number and the products you would like to return, we will provide you with a pre-paid shipping label. Original packaging required for return.Your
  • Your refund will be process 7-10 days after the return arrives at our warehouse. We're sorry, original shipping charges are not refundable.


If your product arrived damaged or you have tried a Gussi product and are unhappy with your results, reach out to our customer care team at customerservice@gussihair.com within 30 days of the shipment date and we will work with you to determine if a refund is possible.